Thursday, August 23, 2012

McAfee ePO Client and Outlook 2007 Antivirus status:Invalid XP

Problem: The McAfee Client is running on the XP workstation however in security center and outlook it appears as if the client does not have a valid antivirus suit in place.

McAfee Agent 4.5, McAfee AntiSpyware Enterprise Module 8.7, VirusScan Enterprise 8.7i

When you open Outlook go to Tools> Trust Center> Programmatic Access you see the following:

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Solution:

After researching and trying everything from reinstalling Office, reinstalling McAfee suite, Clearing the security center cache… The fix, as crazy and easy as it sounds, is to remove the workstation from the domain restart it, log on as a local administrator, open up security center (Start> Control Panel> Security Center) exit that then rejoin the PC back to the domain. Then the status will change back to “Valid”

Credit: Cublands

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