Thursday, January 16, 2014

Trend Agent Force Removal without Password

Problem: You have a PC running a Trend Corporate Client\Server Security Agent and when you try to uninstall it you are prompted with a password that you don’t have so cannot uninstall.

Solution: Trends website is actually very informative when trying to work through issues like this. Here are 2 links I would recommend. They include step by step instructions and links to the tools you need. Start with the first one then if that does not work try link and tool number 2.

1) Remove standard WFBS-SVC agents using the link below:
         http://esupport.trendmicro.com/solution/en-us/1059346.aspx

2) Remove these additional WFBS agent versions using the link below: